Frequently Asked Questions
How do I get to the Charterhouse?
How long does it take to get to the Chartreuse from Saint-Étienne? From Lyon?
It takes about 45 minutes to come by car from Saint-Étienne, and 1 hour from Lyon.
Where can I park my car? My motorhome?
A car park is intended for visitors a stone’s throw above the site. Motorhomes can also be parked there.
A motorhome area is available in Longes, 8 km from the Site.
I don’t have a car. How do I get to the Chartreuse?
Sainte-Croix-en-Jarez is not served by public transport.
However, discover how to get close to the site before finishing on foot or by bicycle.
Are there parking spaces for people with reduced mobility?
A space reserved for people with reduced mobility is located at Place des Portes, less than 20 metres from the Chartreuse reception.
Where can I have lunch or dinner at the Charterhouse?
Où pique-niquer ?
A picnic area with tables and toilets is located west of the site, about 200 metres from the facade, as indicated on the aerial picture.
Are there any restaurants nearby?
The restaurant Le Cartusien is opposite the Chartreuse.
Where can I find a bakery/grocery store nearby?
There is no bakery or grocery store in the village. The closest are in Rive-de-Gier and Pélussin.
Some farms do direct selling.
How can I visit the Charterhouse?
Is the site accessible to people with reduced mobility? What about strollers?
The reception of the site is accessible to all, however, not all areas are accessible. We strive to overcome the constraints associated with old buildings as much as possible.
Are animals allowed on the site?
Your pets are welcome, but they are not accepted on guided tours, with the exception of guide dogs.
When to visit the site?
Can the site be visited without a guide?
Some spaces are reserved for guided tours, but the exterior spaces of the monastery are freely accessible, as well as the cloister and the church, at certain times.
Information panels placed around the monastery indicate the main areas to visit. You can also buy a visitor’s guide at the Information Point to enhance your discovery of the Site.
Is there a charge for the self-guided tour?
No, it is free.
What are the fares? Who may benefit from a reduced rate?
The rates for each activity are specified on the dedicated page and the ticketing page.
Beneficiaries of reduced fares are also specified when you book your ticket online.
From what age are the activities of the site accessible?
Children of all ages are welcome on our tours. Our guides do their best to adapt to each audience.
Please contact us for more information about special activities.
I booked a ticket online, what should I do?
Go to the Information Point to report your arrival about 10 minutes before the start of the visit, with your ticket in either paper or digital format.
Do I have to print my admission ticket?
You must be able to present your ticket upon arrival, in paper or digital form, as desired.
I have reserved a ticket but cannot make it, what should I do?
Tickets are non-refundable.
They are exchangeable if you notify us at least 24 hours in advance. In this case, a code will be provided to you to make a reservation for the same service for 1 year. If you don’t use it within the time limit, it will be lost.
Are there reception arrangements for the non-French-speaking public?
For self-guided tours, an English version of the visitor guide is on sale at the Information Point.
Our guided tours are in French, but your guide may adapt depending on the language and the other people present.
Foreign language visits can be organised by reservation.
What if we are a group?
How to prepare for a class visit?
How to organise on-site events for companies or associations?
What to do around the Charterhouse?
What activities can I do around the Chartreuse?
What hikes are accessible from the Chartreuse?
Several marked hikes start from the site or pass nearby.
For a short walk, you can go to the chapel of Jurieux via the belvedere which overlooks the Site.
How do I organise my stay there?