Privacy Policy
COOKIES
The user is informed that during their visits to the site https://www.chartreuse-saintecroixenjarez.com one or more cookies are likely to be automatically installed on their IT device (computer, smartphone, tablet). A cookie is a small file which records information relating to the browsing of an IT device on a website, but which does not allow the identification of the user. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance.
We use measurement tools such as Matomo for statistical purposes, which does not collect personal data.
You can also disable the collection of information through cookie technology:
- Mozilla Firefox : https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent
- Google Chrome : https://support.google.com/chrome/answer/95647?hl=fr
- Opera : http://help.opera.com/Windows/10.20/fr/cookies.html
- Microsoft Edge : https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
If you refuse the registration of cookies in your IT device, you will no longer be able to benefit from a certain number of functionalities which are nevertheless necessary to browse certain areas of the https://www.chartreuse-saintecroixenjarez.com website. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we could not recognise, for technical compatibility purposes, the type of browser used by your IT device, its language and display settings.
If necessary, the Saint-Étienne Métropole Tourist Office declines all responsibility for the consequences linked to the degraded functioning of its services resulting from the impossibility for https://www.chartreuse-saintecroixenjarez.com to save or consult cookies necessary for the operation of the website and that you have refused or deleted.
Details of cookies stored on the site
| Cookie | Data controller | Description | Recording duration |
| pll_language | WordPress | stores the choice of language (operating cookie) | 13 months |
| tarteaucitron | Tarte au citron | Stores the choice of acceptance of cookies | 13 months |
| _pk_id | Matomo | used to store some user details such as unique visitor ID | 13 months |
| _pk_ses, _pk_cvar, _pk_hsr | Matomo | Visible short-lived cookies used to temporarily store data for the visit | 30 minutes |
| _pk_testcookie | Matomo | Visible used to check if the visitor’s browser supports cookies | is created and then directly deleted |
| google.com APISID | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 20 months |
| youtube.com CONSENT | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 20 years and1 month |
| youtube.com GPS | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 1 hour |
| google.com HSID | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 2 years |
| google.com NID | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 6 months |
| google.com OGPC | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 1 month |
| google.com OTZ | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 1 month |
| youtube.com PREF | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 8 months |
| google.com SAPISID | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 2 years |
| google.com SID | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 2 years |
| google.com SIDCC | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 3 months |
| google.com SSID | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 2 years |
| youtube.com VISITOR_INFO1_LIVE | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | 8 months |
| youtube.com YSC | YouTube | These cookies are set via embedded YouTube videos. They record anonymous statistical data on, for example, the number of views of the video and the settings used for playback. No sensitive data is collected unless you log in to your Google account. In this case, your choices are linked to your account, for example if you click “Like” on a video. | session |
| google.com _ga | YouTube | YouTube uses Google Analytics cookies to collect information (in complete anonymity) on how visitors use the site and to generate reports to improve their website. | 2 years |
| Google Analytics _gid | Google reCaptcha | Google Analytics cookies are used to collect anonymous information about how visitors use our site. We use this information to compile reports and to help us improve our site. The information collected is anonymized and includes the number of visitors to the site, the pages they have visited and the source of their visit. | 2 days |
| Google Analytics _ga | Google reCaptcha | 13 months | |
| Google Analytics _gat | 1 day | ||
| Google DoubleClick _gads | Google reCaptcha et Calaméo | Calaméo uses Google DoubleClick to measure the effectiveness of our online marketing campaigns. These cookies are associated with Google’s DoubleClick for Publishers service. The purpose is to serve advertisements on our site, for which the owner can earn income. | 13 months |
| Google DoubleClick IDE | Google reCaptcha | 1 year | |
| Google DoubleClick CONSENT | Google reCaptcha | 13 months | |
| Google DoubleClick NID | Google reCaptcha | 6 months | |
| Google DoubleClick 1P_JAR | Google reCaptcha | 1 month | |
| Calameo sid | Calaméo | These essential cookies store user session information needed to access your account and information regarding your language and cookie preferences. | 2 days |
| Calameo token | Calaméo | 2 days | |
| Calameo lang | Calaméo | 1 year | |
| Calameo ckn | Calaméo | 13 months | |
| Viméo Vuid | Viméo | Vimeo uses this cookie to produce statistics | 13 months |
PROTECTION OF PERSONAL DATA AND GDPR
What is GDPR?
The General Data Protection Regulation (“GDPR”) is the European data protection regulation that replaces the European Union (EU) Data Protection Directive (“Directive 95/46/EC”) . The GDPR is about the processing of personal data and the free movement of such data. This regulation aims to strengthen the security and protection of personal data within the EU and to harmonise European data protection legislation. Broadly speaking, this regulation sets out a number of data protection principles and requirements that must be observed when processing personal data.
The GDPR also created the European Data Protection Board (“EDPB”), which ensures that data protection law is applied consistently across the EU and works to ensure effective cooperation between data protection authorities.
What are the implications of the GDPR for organisations that process the personal data of EU citizens?
One of the key aspects of the GDPR is that it contributes to the harmonisation between EU member states of the secure processing, use and exchange of personal data. Organisations must continuously demonstrate the security of the data they process and their compliance with the GDPR, by putting in place and regularly monitoring strong technical and organisational measures, as well as compliance policies.
The information collected by the voluntary communication of personal data on one of our forms, the deposit of an electronic message, the subscription to our newsletter, the request for information by any social network on which we have an account, are recorded in a file computerised by the Saint-Étienne Métropole Tourist Office to facilitate exchanges with our prospects and customers or anyone who has requested information.
They are intended for any authorised employee of the Saint-Étienne Métropole Tourist Office likely to have a telephone or e-mail exchange with the persons concerned, in particular to respond to their request.
No IP address is collected when submitting a form through our website.
The data collected is stored in France on the servers of our trusted service providers.
We keep your personal data only for as long as necessary to fulfil the purpose for which we hold this data, to meet your needs or to fulfil our legal obligations.
If you contact us as part of a request for information, we keep your personal data for as long as necessary to process your request.
We may retain certain personal data in order to fulfil our legal or regulatory obligations, and to allow us to exercise our rights.
The Saint-Étienne Métropole Tourist Office respects your right to privacy: when we no longer need to use your personal data, we delete it from our systems.
This Privacy Policy may be updated following legal, technical or commercial developments.
In accordance with the provisions of articles 38 and following of law 78-17 of January 6, 1978 relating to data processing, files and freedoms, any user has a right of access, rectification, deletion and opposition. personal data concerning him.
To exercise this right, send your request by mail to:
Tourist Office of Saint-Étienne Métropole
Address: 16 Av. de la Libération – BP 20031, 42000 Saint-Étienne Cedex 1, France
The request must be written and signed, accompanied by a copy of the identity document with signature of the holder of the document, specifying the address to which the response must be sent.
No user’s personal information is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties.
The databases are protected by the provisions of the law of July 1, 1998 transposing directive 96/9 of March 11, 1996 relating to the legal protection of databases.
BOOKING VIA THE VIVATICKET PLATFORM
The Saint-Etienne Métropole Tourist Office processes personal data for the purpose of providing online booking services. The legal basis for this processing is the performance of a contract with Vivaticket. The data processed is essential for this processing and is used by our services and, where applicable, our subcontractor service providers. Your contact details are also transmitted to the service provider with whom you make a reservation so that it can process and manage this reservation.
Other Communications: We may also contact you by email, post, telephone or text message, depending on the contact details you provide to us.
Here are the reasons why we may contact you:
- We may need to contact you regarding requests you have made.
- When you use our services, we may send you a questionnaire or invite you to leave a comment about your experience. We believe this additional service is helpful to you and us as it allows us to make improvements to our service based on your feedback.
DISPUTES
The present conditions of the site https://www.chartreuse-saintecroixenjarez.com are governed by French law and any dispute or litigation that may arise from the interpretation or execution of this will be the exclusive jurisdiction. of the judicial court of Saint-Étienne. The reference language for the settlement of any dispute is French.
© Saint-Étienne Métropole Tourist Office – All rights reserved